Wichita Carpet Cleaning Services

Privacy policy

Last updated October 19, 2026

This page explains what information Wichita Carpet Cleaning Services collects, which services handle it, and how to reach us about it. We do not sell personal information.

What we collect

• Online booking. Your name, phone, email, service address, the service you choose and your appointment time. Booking is run by Housecall Pro, our scheduling and invoicing system. The address is checked first to confirm the service area. Booking does not ask for a card.
• Text messages. Texts to (316) 232-8111 and appointment texts are handled through Housecall Pro and may be linked to your customer or appointment record.
• Payments. After the work, an invoice is sent through Housecall Pro and can be paid online or in person. Card details are handled by Housecall Pro’s payment processing, not stored by us.
• Website chat assistant. Questions you type are sent to our assistant’s server and to an AI service to write an answer and check open times. Our server does not store or log the chat text. The conversation is kept in your browser tab only until you close it.
• Facebook Messenger. Messages to our Facebook Page are handled by Meta and by our Messenger assistant, which keeps the conversation so it can reply in context and hand off to a person. Assistant records are deleted automatically after a limited period. Messages may also be sent to an AI service to understand the question.
• Website analytics. Google Analytics records pages viewed, how visitors arrived, and clicks on booking links and the chat button. It uses cookies and device information. We do not send names, phone numbers, email addresses, street addresses or chat text to it.

How we use it

To answer questions, schedule and perform the cleaning, send appointment texts and invoices, and understand which pages help people book. We do not use it for anything unrelated to your service.

Your choices

• Opt out of Google Analytics with the Google Analytics opt-out browser add-on, or read how Google uses information from sites that use its services.
• Ask us to remove Messenger assistant information: see data deletion instructions.
• Ask about booking, text or invoice records: reply to your Housecall Pro text or text (316) 232-8111.