Blot it up
Press plain white paper towels or a clean cloth onto the spot and stand on it to soak up as much as you can. Repeat with fresh towels.
Pet carpet guide
Pet urine on the carpet? What to do before your cleaning.
Blot fresh accidents with plain paper towels, don't scrub or soak them, and skip strong household chemicals. Then book a pet-treatment cleaning and point out every spot during the walkthrough. Results depend on how deep the urine went, so permanent odor removal cannot be promised.
BlotDon't scrub
$149Standard pet package
Owner-operatedOwner answers for every job
Right away
Four simple steps for a fresh accident.
Don't scrub
Rubbing pushes urine deeper and spreads it wider into the fibers and backing.
Don't soak it
Pouring lots of water on the spot can carry urine down into the pad. A light dab of cool water, then blot again, is plenty.
Skip harsh chemicals
Bleach, ammonia and strong scented sprays can discolor carpet or mask the problem. Let the pet treatment do that work.
Before the visit
Help us find every spot.
Mark the spots
A sticky note or a quick list of rooms helps, especially for older spots you can smell but not see.
Pick the pet package
Choose small pet treatment ($85, up to three rooms) or standard ($149, five rooms, two halls and a staircase) so treatment covers the whole area.
Mention old accidents
Spots that have been there a long time, or soaked into the pad, behave differently than fresh ones.
Keep pets comfortable
A quiet room or crate during the visit keeps them calm around the equipment.
Honest expectations
What pet treatment can and can't do.
Fresh and surface spots
These usually respond best to cleaning plus pet treatment.
Deep or old contamination
Urine that reached the pad or subfloor may leave odor or staining behind. That isn't something any surface cleaning can promise to fix.
Discoloration
Some urine permanently changes carpet color. Cleaning can't reverse dye damage.
Repeat spots
Pets often return to the same place, so treating every affected spot at once matters.
Permanent stain or odor removal cannot be promised. Results vary with the carpet, the source and age of the issue, and the affected materials.
Book a cleaning
Clear prices, weekday appointments.
The $99 standard package covers up to five rooms, two hallways and one standard staircase, or $149 with pet treatment. A small package starts at $75 ($85 with pet treatment), and each additional area is $15. Plus applicable tax. Appointments are Monday through Friday.
Ready when you are
Pick a weekday time online.
Booking opens our scheduler, Housecall Pro. It asks for your address first to check that you’re in our service area; that check doesn’t book or charge anything. Then you choose the service and a weekday time, and you get a text confirmation. No payment to book.